Frequently Asked Questions
Everything you need to know about our premium wood veneers and wall panels.
What is the typical lead time for shipping?
Orders for in-stock wood panels and veneers are typically processed within 1-2 business days. Delivery times vary by location but generally arrive within 3-5 business days for domestic shipments.
Can I request samples before placing a full order?
Yes, we highly recommend ordering sample packs to see the wood grain and finish in your own lighting. Samples can be ordered directly from each product page.
What is your return policy for wood panels?
We accept returns on unopened and undamaged products within 30 days of delivery. Please note that custom-cut veneers and bespoke orders are non-refundable.
Are your wood products sustainably sourced?
Absolutely. The Wood Veneer Hub is committed to sustainability; we ensure our timber is sourced from FSC-certified forests and suppliers who practice responsible forestry.
How do I install the Slat Wall panels?
Our Slat Wall panels are designed for easy DIY installation. They can be screwed directly into the wall through the felt backing or applied using a high-quality construction adhesive.
Do you offer trade discounts for interior designers?
Yes, we offer a dedicated trade program for architects, interior designers, and contractors. Please contact our support team to set up your professional account.