Returns & Exchanges
At The Wood Veneer Hub, we want you to be completely satisfied with your wood wall panels and veneer products. If your order isn't quite right, we offer a straightforward 30-day return policy for items in their original, resellable condition.
Check Eligibility
Ensure your items are in their original packaging, unused, and within the 30-day return window from the date of delivery.
Contact Support
Email our customer service team with your order number and reason for return to receive your Return Merchandise Authorization (RMA) and return address.
Package Your Items
Carefully repackage your wood products using the original protective materials to prevent damage during transit, ensuring the RMA is clearly included.
Ship and Refund
Send your package back via a tracked courier service; once our warehouse inspects the goods, we will issue a full refund to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing